All Freight orders must be inspected BEFORE the END USER accepts the shipment. If damage is not discovered or noted and a shipment is accepted and signed for then Pedal Car Toys For Kids is not responsible for replacing the product. Signing for a shipment without noting damage on the Bill of Lading is stating that the shipment was free from damage and in perfect condition. ALL Freight deliveries must be inspected, no matter how large the order or product is. There are no exceptions to this policy.
Some of our items ship via FedEx Ground or UPS Ground within 3 business days of the order. Delivery time is 2-5 business days after being shipped. Once your order has been shipped, you will receive an email with your tracking information. You may also log in to our site and track your order there. A delivery signature is required.
All of our ride on toys are shipped direct to you from the warehouse. While we are continually monitoring warehouse inventory, availability is not guaranteed.
Expedited service requests will be a separate charge on your card, once the amount has been determined. If you would like to inquire into the cost of expedited service, please email us and we will get the information from the warehouse. Please provide your city and state, and whether it is a residential or business address.
Most of our items are available for shipment to Canada. Please email info@pedalcartoysforkids to inquire about availability, costs, and shipping time. Additional brokerage fees may apply. We will need your shipping address, and whether it is a residential or business delivery in order to give you accurate information. Any duties, taxes, or any other fees related to importing are the customer’s responsibility.
All sales are final, unless an item has been damaged in transit or it has a manufacturer defect, as determined by the manufacturer. We cannot accept returns for a change of mind, wanting a different color, or wanting a different item. We must be notified by email or phone within 3 days of receipt of the item of any damage or defect claim so we can process immediately. Replacement will be made with the SAME model only, if available. All original packaging must be retained for a damage claim.
Some of our items offer manufacturer replacement parts for damage, to be installed by the customer. Notify us of major damage within 3 days of receipt.
If you cancel an order, full credit will be given only if the product has not shipped. If the order has shipped before cancellation, there will be a 25% restocking fee.
LOST OR STOLEN ITEMS:
Pedal Car Toys For Kids is not responsible for any products lost or stolen after being left at a business or residence without the signature service.